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Q: Why do the items in the top toolbar of my digital edition overlap each other?

A: Please check the screen resolution settings for your monitor. LinkPath digital editions require a minimum screen resolution setting of 1024px width by 768px height. To check your screen resolution settings, please do the following:

Windows Users Right-click on your desktop > Properties > Settings
Mac Users System Preferences > Display

Q: How do I clear my browser's cache?

A: This varies depending on the type of browser you are using. Please see instructions below for the most popular browsers:

Microsoft Internet Explorer 7.0 (IE7) Tools > Delete Browsing History > Temporary Internet Files
Mozilla Firefox Tools > Clear Private Data > Cache
Opera Tools > Preferences > Advanced > History
Netscape Edit > Preferences > Click on the plus sign (+) next to "Advanced" and choose "Cache" > Clear Memory Cache
Safari (Windows)
Safari (Mac O/S)
Edit > Empty Cache
Safari > Empty Cache

Q: What are the specifications when supplying banner ads?

A: Although the dimensions may vary, banner ads are usually created according to the International Advertising Bureau (IAB) Web Standards. When your custom skin is created, the designer will indicate the specific ad dimensions on the sample layouts provided. Aside from the specified dimensions, files supplied should also follow the other specifications listed below:

Accepted File Formats JPEG (.jpg)
GIF (.gif)
PNG (.png)
Flash (.swf) *

Please Note: Flash files must be created at 40 frames per second (fps) and published for Flash Player 9.
Maximum File Size 100 kb
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